Jobs

Business Analyst and Account Manager

About This Job

Overview: GrantsNow is a leading Cloud innovation for managing Pre-Awards, Due Diligence, Ethics & Contract Management. Due to our rapid growth, we are seeking a skilled and detail-oriented Pre-Awards Business Analyst to join our team and also help manage those operations. We are a dynamic fast growing (Privately owned) organisation, with a flexible work ethic to “get the job done”.

This role is integral in managing client relationships, ensuring an excellent user journey, and providing analytical support to optimise pre-award processes. The ideal candidate will have excellent communication skills, experience in the research or higher education sector, with a strong background in Pre-Awards administration, data analysis, and an understanding of research funding processes.

Key Responsibilities

  • Work with clients to conduct thorough analysis of current pre-award systems and processes.
  • Identify areas for improvement and recommend solutions to enhance efficiency and effectiveness.
  • Collaborate with research administrators, faculty, and other stakeholders to understand their needs and challenges.
  • Work with stakeholders to gather and document business requirements.
  • Provide training and support to end-users on system functionalities and updates.
    Facilitate workshops and meetings to gather feedback and ensure alignment on system enhancements.
  • Work with our development team to translate business requirements into specifications for system enhancements.
  • Provide support and training to users of the pre-award systems, addressing any issues or queries promptly.
  • Participate in project teams and working groups to support pre-award initiatives and system improvements.

Skills and Qualifications

  • Proven experience in system administration, preferably within a research or academic environment.
  • Strong understanding of research funding processes and pre-award administration.
  • Proficiency in using and managing research administration systems
  • Excellent analytical skills with the ability to interpret complex data and generate actionable insights.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Effective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
  • Attention to detail and a commitment to data accuracy and integrity.
  • Ability to work independently and as part of a team, demonstrating initiative and problem-solving abilities.
  • Experience with data visualization tools (e.g., Tableau, Power BI) is desirable.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • Collaborative and supportive work environment.
  • Flexible working hours and remote working options

Application Process

To apply, please submit your CV and a covering letter outlining your relevant experience and suitability for the role to [email protected]. Deadline for applications is 6th September 2024Note: This job description sets out key elements and responsibilities of the role and is not exhaustive nor constitutes a contract. Duties may be changed to meet changing needs or circumstances.